Thank you for choosing us for your south Louisiana Cajun, Zydeco, Swamp Pop and Oldies shopping needs. We hope you’ll find the items that you are looking for!
We ship most orders of in-warehouse merchandise within 48 hours by either US Postal Service 1st Class, Media Mail or Priority. We offer standard ground shipping which we term as “STANDARD SHIPPING” for all non-express shipments (see rate chart below). We reserve the right to ship “best way” on all non-express shipments. “Best way” means that we will ship the packages by way of what we feel is the surest and quickest method for the s&h fee charged. We can ship your order via UPS Next Day Air or UPS 2nd Day air for delivery the following or 2nd business day. Express shipping is not included in the standard shipping & handling “STANDARD SHIPPING” cost. If you would like Express shipping, please email us immediately after placing an order with instructions to do so. We will then email you with a total shipping and handling fee, along with an invoice for the difference in cost. If you have any questions regarding this, please email us prior to placing your order.
Standard Shipping and Handling for non-instrument, small items, via USPS in the Continental U.S. In most cases the following charges will apply for our “STANDARD SHIPPING” rates:
— $3.95 for orders of up to 2 CDS ONLY (order will NOT show this amount upon checkout, it will be manually adjusted once received)
— $5.95 for orders totaling $18.00 or less
— $7.95 for orders of $18.01 to $50.00
— $9.75 for orders of $50.01 to $80.00
— $11.00 for orders of $80.01 and more
*For some items, special shipping may apply. This will be noted in the item’s description.
Louisiana Residents – 4.45% sales tax will be added to your order before shipping & handling.
Foreign orders – As of January 1 2021, we will no longer be shipping orders outside of the US, however most of our music is sold internationally through Amazon. We apologize for the inconvenience.
Our phone order hours are Monday thru Friday 10:00am to 4:00pm cst at 337-363-2177 or 800-738-8668 from anywhere in the United States.
For payment, we use PayPal Processing. Please note that you DO NOT have to have a PayPal account to make a purchase. Your credit card or even check card is welcome. If you’d like to use a credit card for payment, when you reach the “Pay with PayPal” login screen, simply scroll down & click “Pay with Debit or Credit Card” instead. Your credit card statement will show “PAYPAL *SWALLOWPBNS”.
We accept all major credit and/or debit cards as well as PayPal for phone orders. Mail in orders may be paid with money orders or cashier’s check besides credit cards. Sorry no C.O.D.s.
Credit card security measures have mandated that customers MUST provide the last 3 digits of the CVV security code printed on the back side of the credit card when providing account information to complete a transaction. Billing address verification will also be completed before orders are shipped when charged to an credit card account.
For ours and our customers’ protection, we reserve the right to delay and/or refuse shipment based on billing discrepancies.
Information about your order can be obtained by email or by calling 337-363-2177 or 800-738-8668 Monday thru Friday 10:00am to 4:00pm.
All prices subject to change without notice.
Return Policy. All items represented in our web store and catalog, except 45rpm records and LPs (albums), are offered for sale under our Satisfaction Guaranteed Policy since 1956. Should any item you receive be defective in any way upon receiving your order, please return it to us with a note of explanation and we will gladly exchange it. Any returns must be made within 14 days of the purchase date. Defective compact discs can only be exchanged for the same selections. Because the above exceptions are sold at special close-out prices, all sales are final and no returns can be made.
F.A.Q.s. For answers to common questions, please see our F.A.Q.s page. If you still need assistance, please contact us by email or by calling 337-363-2177 or 800-738-8668 Monday thru Friday 10:00am to 4:00pm.