Frequently Asked Questions

If you are looking for authentic Cajun, Zydeco and Swamp Pop music for inclusion in your own recording project or for advertising, movies, or t.v. broadcast, you’ve found probably the largest collection available. We are your one-stop shop for acquiring licenses for TV, Film, Ads & Compilations. If you need any assistance regarding these issues, please contact us by email or by calling (337) 363-2177. Click here for more information.

All products from Swallow Publications’ book and music divisions are available for sale in your store or outlet. Our music & publication catalog is wholesale-distributed to retailers by several major wholesalers and one-stops throughout the United States, Canada and Europe. Please contact us for distributor contact information directly by email or by calling (337) 363-2177 during regular office hours, 8:00 am to 4:00 pm cst. We’ll be happy to assist.

Yes, certainly! However, please note that NO SHIPPING CHARGES will be shown on orders outside of the Continental U.S. You will receive a separate email with the shipping charges which will need to be approved before we ship.

We ship most orders of in-warehouse merchandise within 48 hours by either US Postal Service 1st Class, Media Mail or Priority Mail. We offer standard ground shipping which we term as “STANDARD SHIPPING” for all non-express shipments (see rate chart below). We reserve the right to ship “best way” on all non-express shipments. “Best way” means that we will ship the packages by way of what we feel is the surest and quickest method for the s&h fee charged. We can also ship your order via UPS Next Day Air or UPS 2nd Day air for delivery the following or 2nd business day. Express shipping is not included in the standard shipping & handling “STANDARD SHIPPING” cost. If you would like Express shipping, please email us immediately after placing an order with instructions to do so. We will then email you with a total shipping and handling fee, along with an invoice for the difference in cost. If you have any questions regarding this, please email us prior to placing your order.

Standard Shipping and Handling for non-instrument, small items, via USPS in the Continental U.S. In most cases the following charges will apply for our “STANDARD SHIPPING” rates:

— $3.95 for orders of up to 2 CDs ONLY (Please note that your order will not show this amount upon checkout, however, it will be manually adjusted by us once received before the payment is captured.)
— $5.95 for orders totaling up to $18.00 or less
— $7.95 for orders of $18.01 to $50.00
— $9.75 for orders of $50.01 to $80.00
— $11.00 for orders of $80.01 and more

*For all large items including instruments, special shipping may apply.

 

Once you have selected the item(s) you wish to purchase & added them to your cart, click PROCEED TO CHECKOUT.

You will be directed to the checkout page where you will enter your billing details. If you would like your items shipped elsewhere, click the box next to SHIP TO A DIFFERENT ADDRESS & fill in the details there. Scroll down & click PROCEED TO PAYPAL. Please note that you DO NOT have to have a PayPal account to make a purchase. Your credit card or even check card is welcome. If you’d like to use a credit card for payment, when you reach the PAY WITH PAYPAL login screen, simply scroll down & click PAY WITH DEBIT OR CREDIT CARD instead. Your credit card statement will show “PAYPAL *SWALLOWPBNS”.

For payment, we now use PayPal for secure on-line payment processing. Please note that you DO NOT have to have a PayPal account to make a purchase. Your VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS credit or debit card is welcome. Your credit card statement will show “PAYPAL *SWALLOWPBNS”.

Mail in orders may be paid with money orders or cashier’s check besides credit cards. Sorry no C.O.D.s.

We can be reached by phone during our regular office hours, typically Monday through Friday, 8:00am to 4:00 pm @ (337) 363-2177 or (800) 738-8668, email us anytime, or fill out this form. We will do our best to answer your questions quickly & courteously.